MarinerHelp is a professional US-based maritime agency that assists seafarers with USCG documentation, MMC applications, medical certificates, TWIC cards, STCW training, and crewing services.
Key differentiator: We operate on a "Pay After Approval" model – you pay only after your documents are successfully processed.
Simply fill out the application form on our homepage or contact us directly. We'll provide a free consultation, assess your needs, and guide you through the entire process – from document preparation to submission via the official USCG ASAP Portal.
Next step: Visit our Services section to get started today.
We assist with all major USCG documentation:
- Merchant Mariner Credential (MMC) – CG-719B applications and renewals
- Medical Certificates – CG-719K/E physical exams and drug screenings
- TWIC Card – TSA background checks and fingerprinting
- STCW Training – Basic Safety, Fire Fighting, Medical Care, and more
- Endorsements – All USCG endorsements and upgrades
We charge no upfront fees. You pay only after your documents are successfully approved by the USCG or relevant authority.
Zero financial risk: If we don't deliver, you don't pay. This is our guarantee.
Payment is processed via cryptocurrency (BTC, USDT, LTC, TRX) or bank transfer after you receive confirmation of approval.
Yes. All your personal data, including SSN, medical records, and identification documents, are encrypted and handled with the strictest confidentiality.
- Encryption: All data is encrypted during transmission (SSL/TLS) and at rest.
- Access Control: Only authorized personnel have access on a need-to-know basis.
- Data Minimization: We collect only the data necessary for your service.
We share your information only with authorized USCG, TSA, or medical personnel as required for processing. For full details, see our Privacy Policy.
We accept the following payment methods:
Important: Payments are processed after your documents are approved. You will receive a payment link or invoice upon successful completion of your service.
Processing times vary depending on the type of application and USCG workload:
- MMC (Merchant Mariner Credential): 4–8 weeks
- Medical Certificate (CG-719K/E): 2–4 weeks
- TWIC Card: 2–4 weeks
- STCW Endorsements: 2–6 weeks
We keep you updated throughout the process with regular status reports and proactive communication.
Yes. We assist seafarers of all nationalities who are eligible for USCG credentials or seeking employment with US-based shipping companies.
- Document Translation: Guidance on translating foreign documents
- Visa Assistance: Information on US visa requirements for mariners
- Global Crewing: Connections with international shipping companies
Worldwide reach: We've helped seafarers from over 30 countries advance their careers in the US maritime industry.
If you didn't find what you're looking for, please reach out to us:
- Email: support@marinerhelp.us
- Phone: (619) 263-1638
- Address: 3980 Sherman Street, Suite 100, San Diego, CA 92110
24/7 Support – Our team is available around the clock to answer your questions.
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